Hey,

Tracking devices with built-in CCTV cameras are a game-changer in the telematics world, and they've got some cool potential for inbound telemarketing.

Picture this: You're running an inbound telemarketing operation, and a customer calls in with a query about a delivery or service. With one of these devices, you know where your vehicle is and get real-time video footage of what's happening. It's like having an extra set of eyes on the situation.

Now, think about the benefits. You can provide super accurate info to your callers, improving customer service. Plus, you've got video evidence of the interaction, which can be handy for documentation and accountability.

I am just sharing my opinion!

2

(35 replies, posted in Tracking devices)

Hello, Glenn and fellow Gurtam/Wialon enthusiasts,

First of all, It's great to have you here. I can understand your frustration with your previous platform provider, but it's good to know that you're considering a move to a more reliable and well-supported platform.

In terms of device recommendations, Gurtam/Wialon is indeed known for its flexibility when it comes to hardware compatibility. Here are some suggestions based on your specific needs:

Tracking and Remote Immobilization for Quad Bikes and Farm Equipment (Waterproof): For rugged and waterproof tracking in these environments, you should explore options like the Queclink GL505, which offers robust tracking capabilities and can withstand tough conditions. It should integrate well with the Gurtam/Wialon platform for remote immobilization.

All-Round General Tracker with Driver ID, Garmin Integration, and Remote Immobilization: The Teltonika FMB125 could be a good fit here. It's a versatile device that can handle driver identification, Garmin integration, and remote immobilization. It's known for its reliability and compatibility with telemarketing software like Gurtam/Wialon.

Trucks and Buses with Temperature and Fuel Control, Remote Immobilization: The Ruptela FM Eco4 Light is worth considering for larger vehicles. It offers comprehensive features, including temperature and fuel control, and integrates well with remote immobilization. It can be an excellent choice for your specific requirements.

Remember that the success of your tracking and remote immobilization solutions also depends on the quality of the telemarketing software you choose. You're on the right track, given your preference for Gurtam/Wialon.